Built at Swifta Systems & Services, this product tackled a painful financial operations problem: when transaction records do not align across systems, teams need a faster way to trace what happened and resolve the mismatch. The system organized that review process into a clearer digital workflow.
It reduced the manual effort involved in investigating disputed POS transactions and supported faster exception handling for financial operations teams.
My contribution focused on the application experience for reconciliation work: presenting complex transaction records clearly, supporting discrepancy review, and shaping screens around the actions operators needed to take to compare and resolve issues.